FAQs

1. What do I need to use the CarPrint app

You need an iPhone 4s or newer, an iPad, or an Android and a passenger car or truck built in the year 2000 or later

2. What are the oldest software versions that can be used?

iOS: Version 8.0 or higher; 8.0 was released in September 2014.

Android: Version 4.0.3 (“Ice Cream Sandwich”) or later; 4.0.3 was released in December 2011.

Note: CarPrint does not need a cellular connection, so tablets can be used.

3. What is an onboard diagnostics (OBD) port?

All passenger vehicles sold in the U.S. since 1996 have onboard diagnostics (OBD) technology. The 16-pin female OBD port is the gateway to the vehicle’s computer and enables vehicle diagnostics. For details, clickwww.obdii.com.

4. Where is the OBD port?

An OBD port must be within 5 feet of the steering wheel. Most ports are underneath the dashboard to the left of the steering column. Can’t locate it? Click http://fitguid

5. What is an OBD Scanner?

There are many brands of scanners, but they all look similar to the one shown below. One side is wider than the other and each side has eight pins. The scanner transmits data to your Android via Bluetooth technology.

6. What is Bluetooth?

Wireless technology that connects two (or more) Bluetooth-equipped devices and allows them to "talk" with each other.

7. Will the CarPrint app use data?

The CarPrint app only requires GPS to record trips and Wi-Fi to upload trips, so a data plan is not necessary. If your mobile device has a data plan, the CarPrint app may attempt to use a small amount of data to upload trips.

8. Will the OBD affect my car warranty, onboard computer or electronics?

No, the OBD scanner does not affect these systems.

9. How much will the average driver save on gas per month?

Most drivers will save between $5 and $25 per month, depending on where they drive, how well they eco-drive, gas prices, and their vehicle.

10. What does Carbon Carprint mean?

We define Carbon Carprint as the subset of Carbon Footprint contributed by passenger car travel. In the United States in 2015, passenger car travel, or Carbon Carprint, made up about 16% of all carbon emissions (http://bit.ly/2knkeH2).

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